vodafone mobile broadband contact number

VODAFONE MOBILE BROADBAND CONTACT NUMBER HOW TO
VODAFONE MOBILE BROADBAND CONTACT NUMBER FULL

If you’re a member of the press looking to get in touch with the Vodafone press office to make a media inquiry about finances or corporate matters, the preferred method of contact is by email at Its media relations team says it monitors emails seven days a week and usually answers email within an hour.

VODAFONE MOBILE BROADBAND CONTACT NUMBER HOW TO

Vodafone Broadband Down? If you're Vodafone broadband is not working, you can find out how to fix it by reading our Vodafone Broadband Down guide.

VODAFONE MOBILE BROADBAND CONTACT NUMBER FULL

For the full list of broadband questions answered by the Vodafone Community already, go to the Support Centre and click through to ‘Broadband and landline’. The Support Centres ‘Broadband and landline’ section offers answers to questions about managing parental controls, changing your address, improving your broadband speed, and resetting your router - so, if your issue is as simple as this, you may not need to make that phone call after all. Here are the sections that the Support Centre has answers on: In the Support Centre, you can either type your question into the search bar, consult the Frequently Asked Questions section, or click through to the relevant section and find it manually.

If you don’t feel like hanging around over the phone and feel like your issue can be resolved by checking forums to see if anyone has had to deal with a similar issue in the past, you can access Vodafone’s Support Centre via its website and put your question to the Community. The only difference is the hours between which you can call: for Pay Monthly Mobile customers the line is open 24/7, and for Pay As You Go and broadband customers the line is open between 8 am to 9 pm, seven days a week. These numbers are the same for all Vodafone customers’ inquiries, including mobile, broadband and business customers. If you’re already a Vodafone customer and your query is to do with your bill, reporting a fault, cancellation or a complaint of any sort, you can contact Vodafone on the following numbers: This may be a little frustrating, as you’re no doubt always busy during the week, but at least you shouldn’t have to wait too long to speak with an agent as you’ll only be queued with other business customers.īusiness customers can also access the website to browse deals and speak to a specialist agent between 8 am and 11 pm on weekdays, making it a little easier to get an answer to the odd doubt or question that could arise while you’re considering a package. You’ll notice that prospective business customers are a little more limited than home broadband customers are in terms of the days of the week that they can call.

According to Ofcom’s annual study into service quality, Vodafone customers waited an average of 49 seconds to speak with an advisor and their satisfaction with complaints handling was about in line with the market average at 54% (a whole 10% higher than among Virgin Media customers, who were the least satisfied). If figures for Mobile customers are anything to go by, those calling up Vodafone with a query shouldn’t feel too daunted that they’re going to receive poor customer service. If a doubt pops into your head as you’re looking, you can call or just access the live chat function, where its chatbot TOBi can try to help you out at any hour or you can get through to a specialist agent from 8 am to 11 pm every day of the week. If you’d rather not speak over the phone, you can browse Vodafone’s website to see its broadband deals laid out for you and then buy online. Please check with your provider if you don't know how much a call will cost.

Vodafone mobile broadband contact number